Freight & Dispatch



Pre-Order Freight & Dispatch Policy

All products listed within this drop are pre-order items. By placing an order, you acknowledge and agree to the following terms.


Freight Charges

Freight is calculated separately and is based on:

          Total order volume and weight
          Delivery location
          Commercial or residential address classification

A separate freight invoice will be issued within 48 hours of your order being placed.


Freight Payment Terms

Freight invoices must be paid within:

        48 hours of issue; or
        24 hours after the pre-order window closes, whichever occurs first.

Orders with unpaid freight invoices by the due date will be automatically cancelled without notice.
Stock cannot be held for unpaid orders.


Pre-Order Processing & Dispatch

Pre-order items will be dispatched once:

        Stock has arrived and been processed; and
        Full payment (including freight) has been received.

Estimated arrival timeframes are provided as a guide only and may be subject to supplier, shipping, or customs delays beyond our control.


Order Cancellations & Refunds

Pre-orders are considered final once confirmed.

We do not cancel confirmed pre-orders or provide refunds for change of mind.

The only circumstance in which an order will be cancelled is for non-payment of the freight invoice within the stated timeframe.