Freight & Dispatch
Pre-Order Freight & Dispatch Policy
All products listed within this drop are pre-order items. By placing an order, you acknowledge and agree to the following terms.
Freight Charges
Freight is calculated separately and is based on:
Total order volume and weight
Delivery location
Commercial or residential address classification
A separate freight invoice will be issued within 48 hours of your order being placed.
Freight Payment Terms
Freight invoices must be paid within:
48 hours of issue; or
24 hours after the pre-order window closes, whichever occurs first.
Orders with unpaid freight invoices by the due date will be automatically cancelled without notice.
Stock cannot be held for unpaid orders.
Pre-Order Processing & Dispatch
Pre-order items will be dispatched once:
Stock has arrived and been processed; and
Full payment (including freight) has been received.
Estimated arrival timeframes are provided as a guide only and may be subject to supplier, shipping, or customs delays beyond our control.
Order Cancellations & Refunds
Pre-orders are considered final once confirmed.
We do not cancel confirmed pre-orders or provide refunds for change of mind.
The only circumstance in which an order will be cancelled is for non-payment of the freight invoice within the stated timeframe.